Policies

The Dispensing Hub is committed to protecting your privacy and handling your personal information securely and in accordance with UK data protection legislation.

We collect and process personal data to provide our pharmacy services safely and effectively. This may include your name, contact details, and information relating to your prescriptions and healthcare.

Your information is used only where necessary for the provision of pharmacy services, communication with healthcare professionals, and to meet our legal and regulatory obligations.

We do not share your personal information with third parties unless required for your care or by law.

If you have any questions about how your data is used, please contact us using the details provided on this website.

We aim to provide a high standard of service at all times. If you are unhappy with any aspect of our service, we welcome your feedback.

Complaints can be made by contacting us using the contact form on this website. We will acknowledge your complaint and aim to resolve it promptly and fairly.

If you are not satisfied with our response, you may escalate your complaint to NHS England or the Parliamentary and Health Service Ombudsman.

This website may use basic cookies to improve user experience and ensure the site functions correctly.

Cookies are small files stored on your device that help us understand how the website is used. You can control or disable cookies through your browser settings.

By continuing to use this website, you agree to the use of cookies.

This website provides general information about our NHS Distance Selling Pharmacy services. All services are delivered remotely and in accordance with NHS and GPhC requirements. Information on this site is not a substitute for professional medical advice. For urgent medical help, contact NHS 111 or call 999 in an emergency.

By using this website, you agree to use it responsibly and not to submit inappropriate, unlawful or misleading information through our contact form.

The Dispensing Hub is a GPhC‑registered Distance Selling Pharmacy.
GPhC Premises Number: 9010754